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This page answers frequently asked questions concerning PopChar Pro. When necessary, we add new hints and problem solving tips to this page. See also the special topics covered on our Tips Pages: |
We will expand this page whenever we feel that a certain topic might be of public interest. If you have a question that is not answered here, please contact PopChar Support. |
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The following questions are answered on this page:
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Just click on the question and you will be directed right to the corresponding answer. |
Does PopChar Pro work with Mac OS X?PopChar comes in two flavors: PopChar Pro works with Mac OS versions up to 9.x, and PopChar X works with Mac OS X. If you still have an older Mac that can boot into Mac OS 9 as well as Mac OS X, you can install PopChar Pro on the Mac OS 9 system and PopChar X for Mac OS X on the same Mac. Please note that this does not work for the Classic environment on Mac OS X. PopChar Pro does not work in the Classic environment, and PopChar X does not support Classic applications. |
Is PopChar Pro compatible with Microsoft Office 2001?Yes, but you have to add a "Font box" to the toolbars of Word, PowerPoint and Excel. Please see the PopChar Pro User's Guide for details. My Mac crashes at startup with PopChar Pro installed. What can I do?This is very likely caused by an incompatibility between Mac OS 9.1 (or newer), Microsoft Office Manager (aka MOM) and PopChar Pro. Similar problems occur with MOM and other third-party extensions, even if PopChar Pro is not installed. The problem has been solved in newer versions of MOM, available from Microsoft. |
How can I tell PopChar Pro to create fractions like 3/4?Fractions are often used for measurements in feet and inches. The problem is similar to the hacek problem described below. To create a fraction, you need one of the following: a) a font that contains frequently used fractions (such as 1/2, 1/4, 3/4) as single characters, or b) a word processor with a built-in formula editor (such as FrameMaker or Microsoft Word) PopChar Pro cannot create fractions if they are not available in the current font, but if they are available in a font, PopChar Pro will show them when this font is in use. It will also teach you which key combinations are required to create the special characters. |
Why can't PopChar Pro create the hacek character needed in Czech?Some languages (e.g., Croatian, Czech and Welsh) have letters with "unusual" diacritical marks. Please note that we have put "unusual" in quotes; these marks are of course quite usual in the respective languages, but they were not foreseen by Apple when they defined their extended ASCII character set. Apple's ASCII contains the accented letters needed in French, the umlauts needed in German, the cedilla and characters needed in Spanish, but unfortunately not the hacek (an upside-down caret on top of the letter "c") and other special characters of Croatian, Czech and Welsh. In the good old days of the typewriter, one could first write the letter and then type the diacritical mark on top of that letter. The problem is that computers work differently: Every single letter/mark combination (such as accented or umlauted letters) is represented as a single character. To produce a letter with an accent on top of it, you need a font that contains the desired characters. PopChar Pro cannot create new characters by combining existing ones; it can display only those characters that are already present in the current font. Once you have a font that contains the needed characters, PopChar Pro will of course show them when this font is in use. It will also teach you which key combinations are required to create the special characters. PopChar Pro users contributed the following sources where fonts for specific languages can be found:
If anyone of you knows of other specific fonts for problematic languages, please let us know and send a brief report to PopChar Pro Support. We will collect the information and publish it on this page. |
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